Step 1: Click on the folder on the task bar.
Step 2: Click on view once the file folder is open, once in the view options check the box that says Hidden Items. Do not close the window.
Step 3: In the same file folder, on the left hand side, go to “This PC” and then go to C:Drive
Step 4: . Once you have done this you can open your local drive and open Users Folders. Once in the Users folder, you will open the file computer name and it should show the folder AppData.
Step 5: Once in the AppData folder you will see a folder named “TT”. Delete the folder. Once that folder is deleted, uninstall the TT RGB Plus software and restart your computer. Once the computer has restarted, go to https://www.thermaltakeusa.com/downloads and download the latest version of the software and install it.